Based in Tweed Heads, we are your local team of aged and disability care specialists across the Tweed , Gold Coast and Ballina regions. We offer a range of services individually tailored to empower people to live confidently and comfortably in their own home.

HomeCaring Tweed Heads

We are passionate about helping people to live independently at home.  To make this possible, we offer a variety of services, tailored to suit the individual needs of our clients. 

We take a person-centred approach to care, with a focus on the individual differences that make everyone’s care unique. Each individual is valued, respected, and treated as an autonomous member of our  community. We believe that in-home care and disability services can promote empowerment and dignity while maximising independence in the comfort and familiarity of home.

 

Who We Are

We understand that choosing a care provider for yourself or a loved one can be a  difficult decision to make. We work with you to develop care plans that suit your needs. Learn how we can help you or your loved one today.

 
Quality
0 %

Every home care service we provide are of exceptionally high standards. We pride ourselves on our quality of care.

People On Our Team
0 +

Our team is friendly, highly qualified, passionate, trustworthy and ready to provide assistance.

Happy Smiles
0 +

Our clients come first. We listen to your problems, understand your needs and offer innovative, flexible solutions.

Meet The Team

You can trust in our dedicated and passionate team that cares for your family like they do their own. Real-life people from the Tweed Heads community, who know first-hand what it’s like to look after someone as a family member.

We know you want to feel safe in your home and we’re here to help.

 
Operations Manager

Sam Barker

People Operations Manager

Carla Pedrosa

Care Manager

Kim Dahlitz

NDIS Supports Coordinator

Ashleigh Prause

NDIS Accommodation Manager

Emma Ruddy

Care Manager

Paul Masterman

Director

pexels-ivan-samkov-8127503

Our Mission

We are dedicated to providing professional and reliable care and support services to all clients.

All of our services and home care packages are designed to be as professional and reliable as can be. No matter who the client is – or what problems they might have – we are always going to be there to help, and there will always be professional support from trained specialist carers.

OUR SERVICES

Our Values

We pride ourselves on the quality of care provided to our clients. Our core values centre around our participants, who are at the heart of everything we do.

Passion

We are committed to providing an excellent service to the people we care for. We aren’t just about performing tasks and ticking boxes – we put the person first, going above and beyond to deliver high quality care.

Empathy

We truly care about the people we help. All of our team members are culturally sensitive, compassionate and understanding. They will listen to and care about your needs, and will do everything they can do.

Respect

We believe everyone deserves a service that enables them to live independently, with dignity and quality of life. We put the person at the centre of our care: listening, valuing and responding to their concerns.

Accountability

We take our care seriously. Compliance, rigorous screening and quality standards are embedded into everything we do for the client. We work hard to ensure we deliver the quality of care that you signed on for.

Our Values

We pride ourselves on the quality of care provided to our clients. Our core values centre around our participants, who are at the heart of everything we do.

Passion

We are committed to providing an excellent service to the people we care for. We aren’t just about performing tasks and ticking boxes – we put the person first, going above and beyond to deliver high quality care.

Empathy

We truly care about the people we help. All of our team members are culturally sensitive, compassionate and understanding. They will listen to and care about your needs, and will do everything they can do.

Respect

We believe everyone deserves a service that enables them to live independently, with dignity and quality of life. We put the person at the centre of our care: listening, valuing and responding to their concerns.

Accountability

We take our care seriously. Compliance, rigorous screening and quality standards are embedded into everything we do for the client. We work hard to ensure we deliver the quality of care that you signed on for.

Passion Empathy Respect Accountability
Passion Empathy Respect Accountability

Why Choose Us ?

We are only one call away

We are always in touch if you need our help. We can take your call whenever you need or want to book your service online, keep track of your service status, or contact your carer directly if you need to.

We offer fantastic value

 Home care in Australia can be accessible to everyone. Given the quality of our home care and the experience of our individual carers and team, we offer exceptional value for your money. Every dollar will be put to good use and is used to completely satisfy you and your needs. You will only pay for want you need and will never have to pay for something that is not for you.

We offer a FREE consultation

We would like to get to know you and your needs so that we can tailor the best possible care for you. We start with a free consultation so we can talk about your needs, budget, and so on.

We care deeply about your safety

All of our team members undergo rigorous background checks and personal interviews so that we can assign you the best team with safe hands. Our carers perform their duties with dedication and great attention to detail. We appreciate your feedback on our services, as we constantly strive to improve what we do.

Our services are government funded

We are an approved Aged Care and National Disability Insurance Scheme (NDIS) provider. This means a lot of our services are covered by NDIS funds and Home Care Packages. If you have any questions or queries, we can sit with you and explain the process.

Our care is flexible to suit your individual needs

We know how hard it is to schedule things within your schedule, so we offer a care time that suits your schedule. Our appointments, domestic services, other support services, and a self-service model, where you can book online, can all be chosen by you

Jon Kontopos, Founder

As the founder of HomeCaring, Jon provides strategic vision to the team, oversees recruitment strategy, and ensures the values of our company are shared by our team so that we all strive for our common goal of excellent service in everything we do. With his years of experience, Jon brings personalised and quality services to seniors and people with a disability throughout Australia.

Jon Kontopos, Founder

As the founder of HomeCaring, Jon provides strategic vision to the team, oversees recruitment strategy, and ensures the values of our company are shared by our team so that we all strive for our common goal of excellent service in everything we do. With his years of experience, Jon brings personalised and quality services to seniors and people with a disability throughout Australia.

Interested in home care services? Speak with one of our friendly staff.

CALL US NOW ON 1800 960 994
REQUEST A PHONE CALL